Yes. Once you download the Finger Lakes Federal Credit Union Mobile Banking app for your device and accept the terms and conditions, you will have access to your accounts. If you select Deposit a Check, you must accept the Terms and Conditions for mobile deposit the first time. You must have a checking account to access this feature. Your check endorsement must include “For Mobile Deposit Only”.
Yes. As a member of Webster CU, you will have access to our convenient Internet and Mobile Banking, as well as Bill Pay.
To access your accounts, you will need to enroll by following the steps below:
To enroll in Webster CU’s Internet Banking on or after April 1, 2021:
1. Go to www.websterfcu.com
2. Click on “sign up today!”. Make sure to have the primary account holder’s member number, SSN, DOB & Zip Code.
Remember Webster Credit Union is a division of Finger Lakes Federal Credit Union, so all back-end system are powered by Finger Lakes.
No. You will still access your Online Bill Pay account with a single sign-in through the new online banking system.
All direct deposits and automatic payments to or from any of your accounts will continue to be processed as usual through March 31st, 2021.
● After that date, you will be required to update your Routing Number (222380692) and account information with your employer and each company you currently receive or send automatic payments to in order for deposits and payments to be processed.
● Change any new or existing automatic deposits or payments.
● Be sure to provide vendors, merchants or payroll departments with the new Routing Number (222380692) and your existing Checking Account number found on the bottom of your new checks beginning April 1, 2021.
While we have asked you to change your Routing Number, effective April 1, 2021. Regardless of which routing number your electronic transactions come into we want to assure you that all stimulus relief deposits will be credited to your account. We have taken steps to allow these transactions to continue to post.
No. You do not need to immediately order new checks.
You can continue using your existing checks through December 31, 2021. We will be offering one free box of checks to each member with a checking account beginning April 1, 2021. Simply bring in your unused checks to the Fairport office. We will destroy the old checks to avoid errors. We will order you one complimentary box of standard checks that will include the routing number change to 222380692, your account number will not be changing. Begin to use your new checks immediately upon receipt.
On our website click the “forgot your password?” below the input box for your username. Follow the instructions.
The Credit Union has employed a security feature called ‘Out of Band’ Authentication. This security feature allows us to verify the member’s identity in certain circumstance (like using an unrecognized device) by a variety of means. At login the member will be requested to enter a code they receive by text or voice call. By entering the correct code the member will gain access to OLB.
To update your phone number with us, select "Settings", expand the "Profile" section, and select "Email and Phone Number". From here, you can update your contact information.
To change the phone number that you utilize to verify your identity, click on "Settings", expand the "Security and Alerts" section, and select "Identity Verification Phones".