Annual Credit Report will link you to the Federal government site where you can obtain a free credit report from the three credit reporting agencies.  Consider ordering a report from a different agency at 4 month intervals to keep current.

Bill Pay is a free service offered by the Webster Federal Credit Union.  You must sign up for this service in the office.  If you need help with Bill Pay, please call or visit the office for individual instructions.

Please remember there is a difference between SEND DATE and PAYMENT DATE.

Bill Pay Electronic Payments: Send Date must be at least 3 business days earlier than the Payment Date.

Bill Pay Check Payments: Send date must be at least 8 business days earlier than the Payment Date.

 Electronic Payments should post as soon as the CU processes the file and they run it through their DP   
 software. 

Check Payments post when the merchant receiving the check deposits it and it comes in the CU's 
file as a inclearing item, of course you are at the mercy of the merchant and when they decide to deposit it

. 
Rejected ElectronicPayment will try 2 additional times on 2 consecutive days. 

A returned Check Payment would follow the check processing guidelines and can try again as paper or an ACH with a total of 3 tries within a 6 month time period. 

Any time there is an insufficient funds transaction, the CU will charge a NSF fee of $20.00.

Check Reordering  Reorder WFCU checks online

Check Reordering  is a service allowing you to order checks on-line.  On this site, you can customize your checks and make changes to your current check style.

Gift Card will allow you to check the balance and transactions of the gift card purchased from us.  Also, you can add addition funds to the gift card.

Home Banking is a free service offered by the Webster Federal Credit Union.  You must sign up for this service in the office.  If you need help with Home Banking, please call or visit the office for individual instructions.  This site will allow you to check your account balances, review or print checks that have cleared your account, transfer from savings to checking, make loan payments, etc.

    General reminders about Home Banking:

•                 If you get locked out, call the office (585) 671-8900 to be reset.
•                 You must keep $5.00 in your share #1 account.
•                 Do not ESC or back arrow during a home banking transaction
•                 IF YOU THINK YOUR TRANSACTION DID NOT WORK, CALL THE OFFICE TO VERIFY THE TRANSACTION. 
•                 DO NOT TRY TO DO IT AGAIN.  IT COULD COST YOU $20.00
•                 Always follow the on-line instructions.
•                 Home Banking data is updated only twice per day (9:00 AM & 5:00 PM) and only on weekdays.

Mortgage Rates will take you to the web site of CUC Mortgage, the company that processes the Credit Union's first mortgages.  Our current first mortgage rates are listed on the CUC rate page.  The Credit Union's Home Equity rates are found on the rate page  (RATES) of our web site.  If you have any questions, please call the office (585-671-8900) or email the office (office@websterfcu.org).  

Opt-Out is a free Federal government site. It allows consumers to opt-out from receiving credit card and insurance solicitations.  This helps to protect your privacy and prevent identity theft through a service mandated by the Fair Credit Reporting Act. 

WFCU VISA Credit Card is a web site that will allow you to check your Credit Union VISA card balance, transactions, make payments, and view current statement.  Also, available are 6 to 18 months of previous statements.

Other On-line Services:  loan applications:  Loan application:  LOAN
                                                            Home Equity loan Application:  HOME EQUITY LOAN

All loan applications can be faxed to (585-671-9193), emailed to office@websterfcu.org, mailed or dropped off at the office.  Be sure to include a current pay stub with your application.